California Privacy Rights Act (CPRA) Policy

Effective Date: February 27th, 2025

This California Privacy Rights Act (CPRA) Policy applies to California residents and supplements the information contained in our Privacy Policy. It explains how High Standards Concrete (“Company,” “we,” “our,” “us”) collects, uses, and protects personal information in accordance with the California Privacy Rights Act (CPRA), which expands upon the California Consumer Privacy Act (CCPA).

By using our website https://highstandardsconcrete.com (the “Website”), you agree to the terms outlined in this policy.

1. Your California Privacy Rights

Under the CPRA, California residents have the following rights regarding their personal information:

(a) Right to Know

You have the right to request details about the personal information we collect, including:

• The categories of personal data collected
• The purposes for collecting or selling personal data
• The categories of third parties with whom we share personal data
• The sources from which we collect personal data

(b) Right to Delete

You have the right to request that we delete your personal information, subject to certain legal exceptions (e.g., compliance with legal obligations, fraud prevention).

(c) Right to Correct Inaccurate Information

If any of your personal data is incorrect, you have the right to request corrections.

(d) Right to Opt-Out of Sale or Sharing of Personal Data

We do not sell your personal information. However, if we ever engage in data sharing for targeted advertising purposes, you have the right to opt out.

(e) Right to Limit Use of Sensitive Personal Information

You may request that we limit our use of your sensitive personal data, though we do not collect sensitive information such as government IDs, financial details, or biometric data.

(f) Right to Non-Discrimination

We will never discriminate against you for exercising your privacy rights. This means we will not deny services, charge different prices, or provide a lower level of service due to your privacy requests.

2. Information We Collect

We collect and use the following categories of personal information:

Category	Examples	Purpose of Collection
Identifiers	Name, email address, phone number	Contact, customer service, scheduling
Commercial Information	Inquiry history, service requests	Providing estimates, service tracking
Internet Activity	IP address, browsing history, analytics data	Website improvement, fraud prevention
Geolocation Data	General location (from IP address)	Website security, analytics

We do not collect sensitive personal information such as Social Security numbers, driver’s license numbers, financial account details, or biometric data.

3. How We Use and Share Your Information

We use personal information to:
✔️ Provide and improve our services
✔️ Respond to customer inquiries and service requests
✔️ Enhance website performance and security
✔️ Conduct marketing (with consent)

We may share personal data with third-party service providers (e.g., website hosting, analytics tools, advertising partners) solely to support our business operations. We do not sell your personal data to third parties.

4. Exercising Your Privacy Rights

To request access, correction, deletion, or to opt out of data sharing, please contact us using one of the following methods:

📧 Email: [Insert Contact Email]
📞 Phone: [Insert Contact Phone]
📬 Mail: [Insert Mailing Address]

Verification Process:
To protect your privacy, we will verify your identity before processing any requests. You may be asked to provide identifying details such as your email address or phone number associated with our records.

Authorized Agents:
If you authorize an agent to make a privacy request on your behalf, we require proof of authorization (e.g., a signed document or power of attorney).

5. Cookies & Tracking Technologies

We use cookies and analytics tools to collect non-personal data about website usage. You may opt out of tracking via your browser settings or by using “Do Not Track” preferences.

6. Data Retention

We retain personal data only as long as necessary to fulfill our services, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize data.

7. Updates to This Policy

We may update this policy from time to time. The Effective Date at the top of this page reflects the most recent changes. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about your California privacy rights or this policy, please contact us:

📍 High Standards Concrete
📧 sales@highstandardsconcrete.com
📞 (714) 775-5664